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377bat Privacy Policy — How We Protect Your Information

377bat treats the protection of your personal data as a top priority. This privacy policy clearly explains what information we collect and why.

Last Updated: January 2026 Language: English Reading time: approx. 8 minutes
How We Protect Your Privacy

Key highlights of 377bat's privacy protection at a glance

256-bit SSL Encryption

All your data is protected with the highest-grade SSL encryption. No hacker or third party can access or read this information.

Secure Data Storage

Your personal data is stored on secured servers, protected by multiple layers of security to prevent unauthorized access.

Data Is Not Sold

377bat never sells your personal information to any third party. Your data is used solely for the purpose of providing our services.

GDPR Compliance

We comply with international data protection law (GDPR). You have full control over your personal information.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. No unnecessary data is ever requested.

Transparent Notifications

We will notify you in advance of any changes to this Privacy Policy. Nothing changes without your consent.

Table of Contents
January 2026

Welcome to 377bat. This privacy policy document explains how 377bat collects, stores, uses, and protects your personal information. By using the 377bat platform, you are considered to have accepted this privacy policy.

We believe privacy is a fundamental right. That is why 377bat is always transparent about what data is collected and why. You have full control over your personal information — you can view, correct, or delete it at any time.

Please Note: This Privacy Policy applies solely to the 377bat platform. Third-party websites and services are governed by their own privacy policies.

01 What Information We Collect

377bat only collects information that is necessary to deliver our services properly. The types of data we collect are listed below:

Data Type Description Why It's Collected
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Communication
Financial Information BKash/Nagad number, bank details (partial) Deposit & Withdrawal Process
Usage Data Login time, betting history, gaming activity Service Improvement & Security
Device Information IP address, browser type, device model Security & Fraud Prevention
Important: 377bat never stores your full bank card number or password. Payment information is processed exclusively through secure payment gateways.

02 How We Use Your Information

377bat uses collected data solely for specific purposes. The reasons for using your data are detailed below:

  • Account Management: Your information is used to create, activate, and maintain your account.
  • Service Delivery: Your data is used to deliver all services smoothly, including betting, gaming, deposits, and withdrawals.
  • Identity Verification: Your data is used as part of the KYC process to prevent money laundering and fraud.
  • Customer Support: Your data is used to resolve issues and respond to your queries.
  • Legal Obligations: Your data may be used to meet regulatory and legal compliance requirements.
  • Service Improvement: Usage patterns are analyzed to enhance and improve the platform experience.
  • Notifications & Offers: Bonus and promotional updates are sent based on your preferences (you can opt out at any time).
Our Commitment: Your data will never be sold to advertisers or shared with third parties without your consent.

03 Data Sharing & Disclosure

377bat may share your personal information with third parties only in limited circumstances, which are clearly outlined below:

  • Payment Providers: Only the information necessary to complete transactions is shared with payment providers such as bKash, Nagad, Rocket, or your bank.
  • Regulatory Authority: Data may be disclosed to government or regulatory authorities upon request under applicable legal obligations.
  • Fraud Prevention: Data may be shared to assist in fraud and money laundering investigations.
  • Technology Partners: Limited data may be shared with trusted technology providers that help operate the platform — all of whom are bound by strict confidentiality agreements.

Outside of the cases mentioned above, 377bat never shares your information with any third party.

05 Data Protection Measures

377bat uses industry-leading technology to keep your data secure. Our security measures are detailed below:

  • 256-bit SSL Encryption: All data transfers are secured with bank-grade encryption.
  • Two-Factor Authentication (2FA): OTP verification is available when logging into your account.
  • Firewall Protection: An advanced firewall system blocks unauthorized access.
  • Regular Security Audits: Third-party security experts conduct regular system audits.
  • Data Backup: Important data is regularly backed up to secure servers.
  • Staff Training: All 377bat staff undergo rigorous privacy training.
Your Responsibilities: Never share your password or OTP code with anyone. 377bat will never ask for your password by phone or message.

06 Data Retention Period

377bat does not retain your data longer than necessary. How long data is kept depends on its type and applicable legal requirements:

  • Account Information: Retained for as long as the account is active and for up to 5 years after closure.
  • Financial transaction records: Retained for a minimum of 7 years as required by legal obligations.
  • Communication Records: Customer service chats and emails are retained for up to 2 years.
  • Betting History: Retained for up to 3 years for dispute resolution purposes.
  • Cookies & Browsing Data: Up to 12 months.

Once the retention period expires, data is permanently and securely deleted or anonymized.

07 Your Privacy Rights

You have a number of important rights regarding your data at 377bat:

Your Rights Over Your Data

377bat gives you full control over your personal information

Right to Access Your Data

You may request a copy of all data 377bat holds about you at any time. Submit a request to our support team and you will receive a full copy within 30 days.

Right to Rectification

If any of your information is inaccurate, you may request a correction and we will update it promptly.

Right to Erasure

After closing your account, you may request deletion of your data, though some information may need to be retained due to legal obligations.

Right to Restrict Processing

In certain circumstances, you may request that we restrict how your data is used. We will honor such requests to the best of our ability.

Right to Data Portability

You can receive your data in a portable format (such as CSV or JSON) for use on other platforms.

Right to Opt Out of Marketing Communications

You can opt out of promotional SMS, emails, or notifications at any time through your account settings or by contacting support.

08 Minor's Privacy

377bat strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect data from minors.

  • Age is verified at the time of registration.
  • Age is verified through national ID as part of the KYC process.
  • If an underage account is detected, it is immediately suspended and all associated data is deleted.
  • Parents or guardians with concerns are welcome to contact our support team.
To Parents & Guardians: If you suspect a minor is using 377bat, please contact our support team immediately. We will take prompt action.

09 Privacy Policy Updates

377bat may update this privacy policy from time to time. If significant changes are made, we will notify you through the following methods:

  • A notification will be displayed on the 377bat platform.
  • An SMS will be sent to your registered mobile number.
  • A notification will be sent to your registered email address.
  • The date of any change will be noted in the "Last Updated" section at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. Please check this page regularly.

Note: You can easily check whether the policy has changed by looking at the "Last Updated" date at the top of this page.

10 Privacy Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated Privacy Team is always ready to respond.

  • Email: [email protected]
  • Support: Contact us via the platform's live chat.
  • Response Time: Requests are responded to within 30 days of receipt.
Our Commitment: We treat every privacy-related request with the utmost importance and resolve it as promptly as possible.

This Privacy Policy was last updated in January 2026.

FAQs

Frequently Asked Questions About the Privacy Policy

No, 377bat does not store your full bKash, Nagad, or Rocket PIN or password. Only the mobile number and transaction reference number required to complete a transaction are securely stored.

Yes. Upon request to 377bat support, you will receive a full breakdown of all stored data within 30 days. This is part of your GDPR-based right of access.

When you close your account, most data will be deleted after a set period. However, financial transaction records must be retained for up to 7 years due to legal obligations. You may submit a data deletion request to our support team.

No, 377bat does not sell or transfer your data to external advertisers. Your information may only be used to send you 377bat's own promotional offers, which you can opt out of at any time.

Some data may be processed on international servers to operate the platform. This is always done in compliance with strict security protocols and international data protection laws.

Start by emailing [email protected] or reaching out via live chat. We are required to respond within 30 days. If your issue remains unresolved, you may file a complaint with the relevant regulatory authority.

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